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Section Isolation

Resolution:

 

To avoid such incidents in future, it is recommended to use SIP and Automatic Switched Optical Network wherever possible.

 

Root Cause:

 

Link was down due to section isolation at

 

Trouble Reason:

 

The link was down

 

Recovery action:

 

Logged with last mile and followed up accordingly. Link came up post section isolation restored by network team.

 

Closure Note:

 

The link is up and working fine. RFO: Section isolation at