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ONU Configuration

 

 Resolution:

 

ONU has been configured

 

Root Cause:

 

Request raised for ONU configuration

 

Trouble Reason:

 

ONU needs to be configured Customer not getting internet as ONU is not configured

 

Recovery action:

 

Checked with customer and technician for ONU details and configured accordingly

 

Closure Note:

 

Customer's internet is working fine. RFO: ONU configured into network