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No action- Link auto restored

 Resolution:

 

To avoid unexpected outages in future, it is recommended to do periodic  maintenance activity at site end.

 

Root Cause:

 

The link  was down but reason for down time is unknown.

 

Trouble Reason:

 

The link was down

 

Recovery action:

 

 

Tried to reach customer but customer not picked call. Link came up without any action taken. No power issue or fiber issue found.

 

Closure Note:

 

The link is up and working fine. RFO: No actions taken. Link auto restored.