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Resolution:

 

Customers are up in ONU. Since customers are not affected, there is no need for permanent resolution.

 

Root Cause:

 

Switch is removed and customers are migrated to ONU

 

Trouble Reason:

 

The link was down

 

Recovery action:

 

Confirmed with concerned team that switch was removed and migrated to ONU. Node is removed from monitoring.

 

Closure Note:

 

The link is removed from monitoring. RFO: ONU migration