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 Resolution:

 

Since it is customer end activity, ticket is closed as customer is not affected.

 

Root Cause:

 

The link  was down due to Maintenance activity at Customer end. 

 

Trouble Reason:

 

The link was down

 

Recovery action:

 

Confirmed with the help of local contact that there is  maintenance activity at site.

 

Closure Note:

 

The link is up and working fine. RFO: Maintenance activity at local end.