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HD-Website Issue (MTU)

 Resolution:

 

To avoid unexpected outages in future, it is recommended to use MTU size as per the requirement as some routers/servers will not fragment the packet.
 
Root Cause:
 
The website is not working as the MTU size set by the customer is not supported by the web server.
 
Trouble Reason:
 
Few sites are not working for the customer.
 
Recovery action:
 
Asked the customer to change MTU size.
 
Closure Note:
 
Customer is able to browse the site. RFO : MTU size changed.