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HD-Website Issue (MTU)



To avoid unexpected outages in future, it is recommended to use MTU size as per the requirement as some routers/servers will not fragment the packet.
Root Cause:
The website is not working as the MTU size set by the customer is not supported by the web server.
Trouble Reason:
Few sites are not working for the customer.
Recovery action:
Asked the customer to change MTU size.
Closure Note:
Customer is able to browse the site. RFO : MTU size changed.