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HD - Slow speed | No issue Observed



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Root Cause:


Possible causes of Slow speed include particular website utilization, location of the website server and latency associated with it.


Trouble Reason:


Customer is getting slow speed


Recovery action:


Called the Customer on  and confirmed that there is no issue now. No choking in back haul observed.


Closure Note:


Customer is getting good Internet. RFO: No issue observed.