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Guidance Server

 Resolution:

 

new request 

 

Root Cause:

 

Users uploaded in Guidance server
 

Trouble Reason:

 

new partner migrating to height8 , need  upload users in  guidance server

Recovery action:

 

Users uploaded in Guidance server,now customers are able to login customer portal
Same has been informed to partner/Project team

Closure Note:

 

Users uploaded in Guidance server,now customers are able to login customer portal
Same has been informed to partner/Project team