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Resolution:

 

To avoid unexpected outages in future, it is recommended to lay fiber in paths less susceptible to cuts preferably underground

 

Root Cause:

 
The link was down due to fiber cut
 
Trouble Reason:
 
The link was down
 
Recovery action:
 
Informed the concerned team to check
 
Resolution:
 
The link is up and stable. Ticket closed post observation. RFO : Fiber cut.