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Customer Turned off device

 Resolution:

 

There is no impact as device is turned off post working hours
 
Root Cause:
 
The link was down as customer turned off the device
 
Trouble Reason:
 
The link was down
 
Recovery action:

 

No recovery action as customer is not affected.
 
Closure Note:
 
The link is up and stable. Ticket closed post observation. RFO : Customer end device turned off.